Pediatric Office Visit
 

Dimensions of Care (Listed from the patient’s perspective of highest to lowest)   BT Overall Oct - Dec 2003   National Benchmark   Houston Market Benchmark   County Hospital Benchmark Coordination of Care 38.4% 21.6%* 14.3%* 39.2% Continuity of Care 27.2% 19.6%* 31.2% 27.9% Respect for Patient Preferences 18.0% 11.4%* 26.3%* 17.0% Information & Education to Parent/Guardian 38.8% 27.7%* 29.4%* 39.2% Information and Education to Child 38.5% 28.0%* NA 38.8% Access 53.0% 28.2%* NA 53.7% Emotional Support 31.0% 21.1%* 31.1% 29.9%