Patient Satisfaction
 

HCHD scores Ben Taub scores LBJ scores
Quentin Mease scores   Community Health Program scores

Quentin Mease Community Hospital

October – December 2003

 

Rehabilitation Dimensions:
 

Dimensions of Care
(Listed from the patient’s perspective of highest to lowest)
 
Quentin Mease
Oct - Dec 2003
 
 
National Benchmark
Respect for Patient Preferences
29.9%
24.9%
Information and Education
30.4%
29.2%
Emotional Support
34.2%
28.9%
Physical Comfort
42.3%
30.2%
Continuity and Transition
35.1%
34.2%
Access to Health Professionals
23.3%
21.2%
Involvement of Family and Friends
36.1%
29.2%
Coordination of Care
29.3%
29.3%
*  Statistically Significant Difference
 Lower Score = Better Performance

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