Patient Satisfaction

HCHD scores	Ben Taub scores	LBJ scores
Quentin Mease scores		Community Health Program scores

Quentin Mease Community Hospital

October – December 2003

Patient Experience Initiatives

Current Patient Experience Initiatives

nQuentin Mease – PM&R Program

nBTGH – Inpatient Surgical/Medical Units

nLBJ/BTGH – Emergency Department

nBTGH/LBJ – Pediatric Redesign

nNew sampling plan for Patient Experience/Satisfaction surveys

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