Patient Satisfaction

HCHD scores	Ben Taub scores	LBJ scores
Quentin Mease scores		Community Health Program scores

Quentin Mease Community Hospital

October – December 2003

Patient Satisfaction Measurement

Initiated April 2002
English, Spanish, and Vietnamese Surveys distributed by Mail
Surveying Adult Patients (Inpatient and Office Visits), Emergency Center Patients, Childbirth, Pediatric Patients (Inpatient and Office Visits), Outpatient Procedure, and

Rehabilitation.